Helpful Resources & Customer FAQ
Frequently Asked Questions
Below are answers to the questions we receive most often from residential and commercial clients in Washington, DC.
What items do you haul away?
We haul furniture, appliances, electronics, yard debris, construction materials, boxes, and general household clutter.
How does your pricing structure work?
Our rates are based on the volume your items take up in our truck, including all labor, loading, and disposal fees.
Do you offer same-day or next-day service?
Yes, subject to availability, we offer flexible same-day and next-day pickup options across Washington, DC.
Are you fully licensed and insured?
Absolutely! We maintain comprehensive general liability insurance for your safety and peace of mind.
Do I need to move items to the curb before you arrive?
No! We handle full-service hauling, meaning we carry items directly from wherever they sit in your home or business.
What do you do with the items you pick up?
We sort items for donation to local charities and route recyclable materials to certified facilities whenever possible.
Are there any items you cannot haul away?
For safety reasons, we cannot accept hazardous materials, biohazards, liquid paint, chemicals, or oils.
Do I need to be present during the entire pickup?
You or a representative must be present to approve the initial quote, though outdoor pickups can often be arranged remotely.
How far in advance should I schedule my appointment?
While same-day slots fill fast, booking 2–3 days in advance ensures you get your preferred time window.